Terms of use

1. General

The following terms of use (the “Terms of Use”) relate to the website of Trainm NV, a Belgian limited company (“naamloze vennootschap”), with registered office at Quellinstraat 38, 2018 Antwerp and registered with the Crossroads Database of Enterprises under number 0647.651.083 (RLE Antwerp, division Antwerp) (“Trainm”)  with domain name www.trainm.com. Access to and use of the website are subject to these Terms of Use.

By using the site you indicate that you have read and accept these Terms of Use and agree to abide by and be bound by these Terms of Use (as modified from time to time).

Trainm reserves the right to, at its sole discretion, modify these Terms of Use at any time. These changes will apply to your access to and/or use of this website immediately following such change(s). Your continued use of the website following (any) changes, will mean that you accept and agree to these changes.

As long as you comply with these Terms of Use, Trainm grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the website.

2. Use of the website

You confirm and agree to use this website with all reasonable care and accept that you are responsible and liable for any use of it (e.g. when filling out the contact form on the website).

You are bound to use the website only for legitimate purposes. The information that you may provide yourself on the website (e.g. when filling out the contact form on the website) must be complete, correct, concrete and reasonably relevant, must not contain viruses or other malware that cause technical errors or unauthorized interventions on the website or in any way harm the systems of Trainm and/or (personal) data of you or other users of the website, must not violate applicable (Belgian and European) legislation, including the General Data Protection Regulation (EU) 2016/679 and Book VI Code Economic Law and must not infringe any third party rights, including but not limited to intellectual property rights. You must indemnify Trainm in principal, interest and (legal) costs against any claim in this regard.

Trainm has the right, unilaterally and without prior written notice, to deny you access to the website (or part of it), namely in case you in any way fail to comply with the current Terms of Use, privacy policy and/or other policies of Trainm. In such case, Trainm will not be liable in any way for any damages you may suffer as a result.

3. Accessibility and availability

Trainm makes every effort to ensure access to the website at all times. However, Trainm offers no guarantee about the security or continuous availability of this website and cannot be held liable for any damage resulting from this.

4. Use of information

The information on the website of Trainm has been compiled with care. However, Trainm does not continuously guarantee the accuracy or completeness of all this information. The information on the website, including, but not limited to, any information about medical conditions and/or treatments, is of a general nature and purely informative and/or indicative, and is not adapted to personal or specific circumstances and cannot be considered as personal, professional, legal or medical advice or its equivalent and cannot give rise to compensation on the part of Trainm. The information can never be considered as a substitute for a diagnosis or therapy, medical or other professional help, care, support, advice or provision of information and is in no way intended or to be construed as an aid to (self) diagnosis.

Trainm cannot be held liable for any damage that may result from the use of this website or websites to which it refers, or from the content of these website(s). Responsibility always rests with the person who uses the information in question, in whatever manner.

If Trainm is notified of incorrect information on the website, it will correct that information as soon as possible. If you find any inaccuracies, please contact us at info@trainm.com. Also, if you find that information on the website is unclear or that items are missing, please report it.

5. Intellectual Property

All intellectual property rights to this website and the information made available belong to Trainm. The user may only consult and reproduce the information on this website for personal purposes. Subject to legal exceptions, nothing may be reproduced, made public or made available to third parties without the express permission of Trainm. You can contact us for this purpose at info@trainm.com.

6. Protection of privacy and personal data

If the user provides personal data via this website, for example via the contact form on the website, Trainm processes these in accordance with the applicable legislation. Trainm does not disclose personal data to third parties. The user always has access to his personal data and can have them adjusted or removed. To this end, the user can contact info@trainm.com.

Read more about the protection of privacy and personal data in our privacy policy.

7. Liability

Trainm is in no way liable for:

  • damages of any kind resulting from or related to the use of the information on this website;
  • the quality, completeness, accuracy, suitability, availability, or form of the information on or generated by the website or by other (external) websites or applications referred to via hyperlinks (even authorized) on the website;
  • (damages resulting from) any decision made or action taken by you based on the content or information on the website;
  • possible breakdowns, interruptions, technical errors, wrong technical maneuvers, unauthorized interventions (including hackers), viruses, etc. on the website;
  • (the functioning and/or availability of) third-party software and/or applications or their impact on the use of the website;
  • indirect, indirect or consequential damages (including but not limited to loss of time, loss of an opportunity, loss of profits, loss of revenue, emotional damage, etc.);
  • minor misconduct other than willful misconduct or gross misconduct equivalent to willful misconduct;
  • cases of force majeure.

Under no circumstances may Trainm be held jointly and severally liable or in solidum with third parties to compensate for any damages.

You must indemnify Trainm in full in principal, interest and (legal) costs for any recourse by third parties in connection with or in any way arising from your visit and/or use of this website.

In any case, Trainm’s liability, both for direct and indirect damages, even in the case of material damages, is always limited to the amount for which Trainm is insured with its insurer(s), with the maximums per claim as stipulated in its relevant liability insurance policy(s).

8. Cookies

Cookies are small data or text files that are placed on your computer, tablet or smartphone when you visit a website. A cookie contains information that allows to recognize your browser and to take into account your previous activities. Thus, they help improve the website and better tailor it to users’ needs and preferences. The website server can only read its own cookies and has no access to other data on your computer or mobile device.

Trainm cookies are secure and are not used for advertising. They are used to improve your visit to the website. Trainm does not store any information directly related to you. It is recommended that you leave cookies on when you visit the website of Trainm. Do you not want to use cookies?  Adjust the settings of your web browser.

On www.trainm.com, cookies are used for:

  • Google search engine
  • Google Analytics
  • Share buttons for social media (Facebook, Twitter …)

Read more about the use of cookies in our privacy policy.

9. Applicable law and jurisdiction

These Terms of Use are governed exclusively by Belgian law.

Any dispute which may arise concerning (the interpretation or application of) these Terms of Use or arising from any use of this website shall be subject to the exclusive jurisdiction of the company courts of Antwerp, division Antwerp.

10. Contact

For any questions, suggestions or complaints about the content and/or use of the website, please contact Trainm at info@trainm.com.


Last modified: 2 March 2023